Bulk Order Policy

At Noli Skin Care, we are committed to delivering high-quality skin hydration butters in a timely and efficient manner. Please review the following policy for placing bulk orders:

1. Bulk Order Requirements

  • Definition: Bulk orders are defined as orders exceeding our standard retail quantities.
  • Minimum Order Quantity: A minimum of 25 units is required to qualify as a bulk order.

2. Lead Time

  • Orders of 25-50 units: Require a lead time of 2 weeks.
  • Orders over 50 units: Require a lead time of 3 weeks.
  • Please account for additional time for quotation review and payment processing.
  • Expedited Orders: If an order is required sooner than the stated lead time, a reasonable processing fee may be added to accommodate expedited supplies.

3. Ordering Process

To place a bulk order, please email our sales team with the following details:

  • Your name and contact information.
  • Company name (if applicable).
  • Desired quantity of skin hydration butters.
  • Delivery address.
  • Any specific requirements or customization requests.

4. Order Confirmation and Payment

  • Upon receiving your request, our sales team will confirm availability and provide a detailed quotation, including:
    • Total cost of the order.
    • Any applicable taxes and shipping charges.
  • Full payment is required before order processing begins.

5. Changes and Cancellations

  • Changes or cancellations must be communicated in writing at least 2 weeks prior to the scheduled delivery date.
  • Requests made after this timeframe may not be accommodated.

6. Shipping and Delivery

  • Shipping charges will be included in your quotation.
  • Delivery times vary based on your location and chosen shipping method.
  • Tracking information will be provided once your order has shipped.

7. Quality Assurance

  • We take pride in the quality of our skin hydration butters.
  • If you encounter any issues with your order, notify us within 3 days of delivery, including detailed information about the issue.
  • Our customer service team will work with you to find a resolution.

By placing a bulk order with Noli Skin Care, you acknowledge that you have read and agree to the terms outlined in this policy.

If you have additional questions or require further assistance, please contact our sales team at [info@noliskincare.com].