Privacy Policy
Effective Date: [August 16, 2023]
Noli Skin Care ("us", "we", or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, protect, and disclose information gathered from users of our website [www.noliskincare.com] (the "Service") in accordance with the laws and regulations of the state of Virginia and the specific requirements of the skincare industry.
Information Collection and Use:
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected:
- Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Payment information when you place an order, subscribe to our newsletter, or engage in any other transaction on our website.
-Usage Data: We may collect information about how you use our website, including pages visited, links clicked, and other actions taken. This helps us improve our website's functionality and user experience.
-Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, gather analytics data, and customize our services to your preferences. We use the following cookies to optimize your experience on our Site and to provide our services. Cookies Necessary for the Functioning of the Store Name Function _ab Used in connection with access to admin. _secure_session_id Used in connection with navigation through a storefront. cart Used in connection with shopping cart. cart_sig Used in connection with checkout. cart_ts Used in connection with checkout. checkout_token Used in connection with checkout. secret Used in connection with checkout. secure_customer_sig Used in connection with customer login. storefront_digest Used in connection with customer login. _shopify_u Used to facilitate updating customer account information. Reporting and Analytics Name Function _tracking_consent Tracking preferences. _landing_page Track landing pages _orig_referrer Track landing pages _s Shopify analytics. _shopify_s Shopify analytics. _shopify_sa_p Shopify analytics relating to marketing & referrals. _shopify_sa_t Shopify analytics relating to marketing & referrals. _shopify_y Shopify analytics. _y Shopify analytics. The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible. Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org. Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
- Device Information: This includes your web browser version, IP address, time zone, cookies, and your interaction with the site. This information helps us optimize your browsing experience and analyze site usage.
- Order Information: When you make a purchase, we collect your name, billing and shipping addresses, phone number, payment information, email address, and phone number. We use this information to fulfill orders, process payments, communicate with you, and provide you with product-related information.
- Customer Support Information: We collect information you provide when seeking customer support to assist you effectively.
Use of Data:
We use the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent, and address technical issues
- To process your orders and payments securely.
- To send you newsletters, promotional offers, and updates about our products in compliance with CAN-SPAM regulations.
- To personalize your experience on our website and enhance user navigation.
- To respond to your inquiries, provide customer support, and fulfill your requests.
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. We may share your personal information with facebook and Instagram to power targeted marketing and advertising. See facebook data handling policy: https://www.facebook.com/about/privacy
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Data Security:
We take reasonable measures to protect your personal information and ensure its security. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data.
Sharing Personal Information:
We share your Personal Information with trusted service providers to fulfill orders and improve our services. For instance, we use Shopify to power our online store and Facebook/Instagram for targeted advertising. We may also share your information to comply with legal obligations or protect our rights.
Behavioural Advertising
We use your Personal Information to offer you targeted advertisements or marketing communications that align with your interests. This may involve services like Google Analytics, and we may share information about your interactions with our ads on other websites with our advertising partners.
Disclosure of Information:
We may share your personal information with trusted third parties who assist us in operating our website, conducting our business, or servicing you such as but not limited to payment processors and shipping partners. We do not sell, trade, or rent your personal information to third parties for marketing purposes.
Automatic Decision-Making
We may engage in automated decision-making processes that do not significantly affect you, such as temporary denylists of IP addresses and credit cards associated with failed transactions.
Your Choices:
- You have the right to access, correct, or delete your personal information. You can do this by logging into your account or contacting us.
- You can unsubscribe from our marketing communications at any time by using the unsubscribe link provided in our emails.
- If you're an EEA resident, you have rights under GDPR, including access, portability, correction, erasure, and objection to automated decision-making. If you're a California resident, you have rights under CCPA, including access, portability, correction, erasure, and the right to opt-out of selling your information.
Changes to Privacy Policy:
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
By using our Service, you consent to the practices described in this Privacy Policy.
If you have any questions or concerns about our Privacy Policy, please contact us at [info@noliskincare.com].
Regulatory Information
In case you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority. The Attorney General of Virginia is the regulator within the state. Additionally, for residents of California, we respect your right to opt-out of the sale of your Personal Information.
This Privacy Policy is designed to comply with Virginia state laws and regulations, as well as industry best practices for skincare businesses. It is recommended to periodically review this policy to stay informed about how your personal information is being handled.