All Sales Final Policy
Thank you for choosing Noli Skin Care! We aim to provide transparency and clarity regarding returns, refunds, and exchanges. Please review our policy carefully.
1. Cancellations, Returns, and Exchanges
Due to the unique craftsmanship and quality of our products, all sales are final. We do not accept cancellations, returns, or exchanges. Your understanding of the nature of our handmade products is greatly appreciated.
2. Try Before You Buy
If you’re unsure about selecting a fragrance, we recommend starting with a discovery pack or a 2oz jar. These smaller options allow you to experience our products before making a larger purchase.
3. Lost or Stolen Packages
Noli Skin Care is not responsible for lost or stolen packages once they have been dispatched. To protect your order, we recommend selecting Route Package Protection at checkout.
4. Melting Does Not Affect Quality
Melting does not affect the quality or effectiveness of our products. For more details, please see our FAQ section or Shipping Policy.
We do not offer refunds for melted items.
5. Customer Satisfaction
Your satisfaction is our priority! If you encounter any issues or would like to provide feedback, please contact us at info@noliskincare.com. We’re here to help and value your experience with Noli Skin Care.
6. Non-Refundable Items
Please note that shipping charges, taxes, and fees are non-refundable.
We appreciate your understanding and support of these policies. If you have any questions or concerns, please don’t hesitate to reach out!