Refund policy

Refunds/Returns/Exchanges

Noli Body butters are a labor of love, materials, and time. Due to the nature of the products, we do not accept cancellations, returns or exchanges of our products. All sales are FINAL. 

If you are unsure which fragrance to try, I encourage you to try out Noli Travels. These are smaller travel size samples of our products. Give them a try before truly indulging yourself.

Note: Shipping charges, taxes & fees are non-refundable

Exceptions / non-returnable items
Certain types of items cannot be returned, like personal care goods (such as beauty products). 

Unfortunately, we cannot accept returns on sale items or gift cards.

Noli Skin Care is not responsible for any lost or stolen packages.

Damages and issues
I truly value all of my customers and want you to have a happy experience ordering from me! Please inspect your order upon reception and contact us immediately and send a picture if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue. Melted products are not an exception.

Refunds

All sales are FINAL.